|Your reason to indulge||What we will do...|
|Check out the collections||Listen to your needs|
|Chat with a Board Certified Saunatizer||Help you navigate to what’s right for you|
|Choose one that’s RIGHT for YOU||Answer ALL your questions|
|As soon as you…||We will…|
|Place the chosen one in your cart||Process your order|
|Let us know where to ship it to||Email you a confirmation|
|Enter payment information||Get your order started!|
|Email you an approximate delivery date|
|You take care of some stuff||We will take care of…|
|Verify that your electricity is up to handling your wellness needs||Picking your Sauna from inventory|
|Schedule an electrician if needed. Most homes are up to par.||Inspect every square inch of it|
|In just a few days you’ll be getting Saunatized…||Pack it up safely and securely|
|Arrange FREE shipping|
Getting it to YOU...
So how long is the wait?
|MOST ITEMS…||We will…|
|process within 24 business hours||Email you the tracking information|
|Ship out within 48 business hours||Notify you of the delivery date|
|Get delivered within 7-10 business days||Ship it to you FREE|
|Keep an eye out for transit delays|
Saunacore saunas ship within 4-6 weeks.
Here's why: Saunacore creates your desired Sauna from scratch. Every order is like an only child… 4-6 weeks is a long time – but as some happy customers confess; the wait is totally WORTH
Get yourself ready to be Saunatized
But before… please
Inspect the packaging
Verify that the one you got is the one you picked
Install the Sauna properly
CONGRATULATIONS ON YOUR NEW SAUNA! YOU ARE NOW ALL SET TO CHILL IN THE HEAT…
|You want to…||Then here’s what we do…|
|Consult technical help||
|Cancel your order||
|Return your Sauna||
|Claim a damaged product||
As long as…
Saunacore Saunas are NOT returnable nor exchangeable.
SHIPPING IS TOTALLY ON US…FREE! RETURN SHIPPING IS PAID BY CUSTOMER.
|What you could do…||We will…|
|Take a deep breath – we totally understand you!||Respond within 48 business hours|
|Snap as many photos as necessary||Process an insurance claim on your behalf|
|Email us the photos of the damages||Keep you informed along the entire process|